Finsilva plc

Privacy policy

On this page you can read the terms of use of Finsilvas plc’s services and our customer, user and marketing register. We process the personal data provided to us in a secure manner and in accordance with the Finnish Personal Data Act (523/99) § 10.

Finsilva’s customer, user and marketing register

  1. Contact details of the controller

Finsilva Oyj
Hatanpään valtatie 30
33100 Tampere
Business ID: 1943058-8

Our customer service ( will help you with questions and feedback regarding the register.

  1. Why do we process personal data?

Personal data is processed in connection with contacting, dealing with, subscribing to newsletters, customer surveys, competitions, service development, reporting, marketing and other activities related to customer care. The contact and location data processed in the register may also be used to target marketing activities and customer communications. Personal data is also processed in connection with the sending of newsletters and when a person participates in events or other marketing measures of Finsilva plc.

  1. What information does the register contain?

The register may contain the following information about customers:
First and last name
Contact information, such as email address, telephone number and postal address
Organisation and position
Address information of the organisation
Direct marketing permissions and prohibitions

  1. From which data sources is this information collected?

The register is compiled from the controller’s customer information system, publicly available internet sources and any other public sources. As a general rule, the address sources are specified if they are other than the first mentioned.

  1. How is the disclosure of data secured?

The data is stored in a technically secure manner. We do not disclose customers’ personal data to third parties, except as required by Finnish authorities. In competitions organised with our partners, the data of the participants is also available to the partner company, which is explicitly stated in the rules of the competition. Finsilva’s register can only be accessed by the controller and specially designated technical staff. Only the designated persons are entitled to process and maintain the data in the register. The users of the register are bound by confidentiality.

  1. How can i check and edit my registry information?

Tietoja voidaan poistaa henkilön vaatimuksesta tai asiakassuhteen loppumisen vuoksi. Rekisterin henkilöllä on oikeus tarkistaa, mitä tietoja hänestä on rekisterissä. Pyyntö tulee suorittaa kirjallisena rekisterin pitäjälle. Rekisterin henkilöllä on oikeus muutoksiin niissä tiedoissa, jotka hänestä on kirjattu virheellisesti rekisteriin.

  1. How is the register protected?

Personal data will be kept confidential. The data network and the hardware of the controller and its possible IT partners on which the register is located are protected by firewalls and other necessary technical measures.